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Privacy Policy

PRIVACY POLICY

 

 

WWW.36ESTATES.COM- Privacy Policy

 

UPDATED: 12 September, 2016

 

This website, WWW.36ESTATES.COM, (hereinafter referred to as "36ESTATES") is operated by Casper Infosystem Private Limited (www.casperinfosystem.com) (hereinafter referred to as Casper Infosystem), a company incorporated in India under the Companies Act, 2013 and having its registered office at C-142, 3rd Floor, DDA Flats, Double Storey, Garhi, East of Kailash, New Delhi- 110065.

 

 

This Privacy policy is subject to the terms of the Site Policy (User agreement) of 36ESTATES. This policy is effective from the date and time a user registers with 36ESTATES by filling up the Registration form and accepting the terms and conditions laid out in the Site Policy.

 

 

USER INFORMATION

To avail certain sites / services on our websites, users are required to provide certain information for the registration process namely:- a) your name, b) email address, c) sex, d) age, e) PIN code , f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like.. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.

 

All required information is service dependent and 36ESTATES may use the above said User information to, maintain, protect, and improve its services (including advertising services) and for developing new services.

 

Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

 

In order to provide a personalized browsing experience, 36ESTATES may collect personal information from you.

 

Additionally some of our websites may require you to complete a registration form or seek some information from you. When you let us have your preferences, we will be able to deliver or allow you to access the most relevant information that meets your end.

 

To extend this personalized experience 36ESTATES may track the IP address of a user's computer and save certain information on your system in the form of cookies. A user has the option of accepting or declining the cookies of this website by changing the settings of your browser.

 

A full user always has the option of not providing the information which is not mandatory. You are solely responsible for maintaining confidentiality of the User password and user identification and all activities and transmission performed by the User through his user identification and shall be solely responsible for carrying out any online or off-line transaction involving credit cards / debit cards or such other forms of instruments or documents for making such transactions and CASPER INFOSYSTEM assumes no responsibility or liability for their improper use of information relating to such usage of credit cards / debit cards used by the subscriber online / off-line.

 

You agree that CASPER INFOSYSTEM may use personal information about you to improve its marketing and promotional efforts, to analyze site usage, improve the Site's content and product offerings, and customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.

 

You agree that CASPER INFOSYSTEM may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time. It is the belief of CASPER INFOSYSTEM that privacy of a person can be best guaranteed by working in conjunction with the Law enforcement authorities.

 

All CASPER INFOSYSTEM websites including 36ESTATES fully comply with all Indian Laws applicable. CASPER INFOSYSTEM has always cooperated with all law enforcement inquires. CASPER INFOSYSTEM may disclose all or part of your personal details in response to a request from the law enforcement authorities or in a case of bonafide requirement to prevent an imminent breach of the law

 

 

COOKIES

To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

 

Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

 

 

THIRD PARTY SITES

CASPER INFOSYSTEM includes links to other websites. Such sites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.

 

When we present information to our advertisers -- to help them understand our audience and confirm the value of advertising on our website -- it is usually in the form of aggregated statistics on traffic to various pages within our site. When you register with CASPER INFOSYSTEM, we contact you from time to time about updation of your content to provide the users such features that we believe may benefit you.

 

 

INFORMATION SHARING

The personal information provided by the users to 36ESTATES will not be provided to third parties without previous consent of the user concerned. Information of a general nature may however be revealed to external parties.

 

Every effort will be made to keep the information provided by users in a safe manner, the information will be displayed on the website will be done so only after obtaining consent from the users. Any user browsing the site generally is not required to disclose his identity or provide any information about him / her, it is only at the time of registration you will be required to furnish the details in the registration form.

 

CASPER INFOSYSTEM shares the sensitive personal information to any third party without obtaining the prior consent of the User in the following limited circumstances:

 

a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.

 

b) CASPER INFOSYSTEM proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

 

 

ACCESSING AND UPDATING PERSONAL INFORMATION

When you use CASPER INFOSYSTEM's websites, we make good faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

 

 

INFORMATION SECURITY

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

 

All information gathered on CASPER INFOSYSTEM is securely stored within the CASPER INFOSYSTEM controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

 

However the internet is an ever evolving medium. We may change our privacy policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

 

We use third-party advertising companies to serve ads when you visit our Web site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. Any complaints or concerns with regards to content or to report any abuse of laws or breach of these terms may be taken up via post or by sending an email to the email ID’s mentioned on our website.

 

We request you to please provide the following information in your complaint:-

 

(a) A physical or electronic signature of a person authorized to act on behalf of the copyright owner for the purposes of the complaint

(b) Identification of the copyrighted work claimed to have been infringed.

(c) Identification of the material on our website that is claimed to be infringing or to be the subject of infringing activity.

(d) The address, telephone number or e-mail address of the complaining party.

(e) A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law.

(f) A statement, under penalty of perjury, that the information in the notice of copyright infringement is accurate, and that the complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed.

 

 

Beware - Use Your Judgment

It is in the interests of a user to exercise his/her best judgment to assess properties' and owners' authenticity. The claims being made may or may not be correct, a user is therefore advised to independently verify the authenticity of the claims being made. To this end, we have compiled a checklist which may help a user avoid deceit. We recommend that all our users MUST go through the checklist (mentioned below) prior to purchasing or renting a house.

 

 

For a Buyer/Investor

  1. The buyer should conduct checks and establish authenticity of any property, or project, its title, built up area, suitability for buying in a form and manner deemed appropriate at his or her cost.
  2. 36ESTATES.com being an advertising medium does not and cannot vouch for authenticity of content on its site. A lot of content is uploaded by the advertiser and we do not filter or verify the same. If a complaint is made, we will take remedial measures.
  3. Certain points to bear in mind:
    1. Conduct a comprehensive check of ownership to verify developer's/owners' credentials.
    2. Visit the project site/property personally, to ensure that the broker's or developer's claim is genuine and that the property is not an 'imaginary' one.
    3. Opt for a builder with good track record, checking the past record of the promoters may be helpful.
    4. Beware of false title documents. Loans may have been secured against properties that may be disputed or have remained vacant for long.
    5. It is always advisable that proper due diligence on the property is conducted prior to entering into a transaction related to a real estate.
    6. Keep in mind that open areas - lobby, park, terrace, pool, gymnasium, and lift/elevator - are not a part of Floor Space Index (FSI) or Floor Area Ratio (FAR).
    7. The Real Estate (Regulation and Development) Act 2016 and its related provisions and their applicability to the project.

 

 

For a Tenant

Certain points to bear in mind:

  1. Visit the accommodation/property and meet the landlord.
  2. Check all the rooms, including the kitchen and bath area for plumbing problems, such as fixture leaks and seepages, clogged drains and pipelines.
  3. Find out about the security deposit in a particular area before making the payment. Unscrupulous individuals may ask for unjustified amounts of money.
  4. Ascertain access, safety and security.

 

 

Important Points to Note:

  • Do not wire money to a 'supposed landlord/owner' you have not met personally.
  • In case a broker is showing you the property, make sure that you meet the owner or have a web session with him.
  • Do not handover any part of the consideration/rent to the broker.
  • Be wary of disputed land titles.
  • Be suspicious of realty investments promising high returns (due to infra development) with little/no risk.
  • Visit the property personally to check the interior and exterior condition; conduct due diligence.
  • Opt for properties that have at least 3-4 clear photos of bedrooms, bath and kitchen area.
  • Familiarize yourself with the neighborhood, before moving in.
  • Talk to some neighbors and make sure that the one who is showing you the property is the actual owner.

 

 

Quality is of paramount importance for our business, Casper Infosystem will periodically verify the authenticity, availability and integrity of the content posted by the seller. if it is found that the content is not as per quality guideline or member is not available to answer the call, 36ESTATES reserves the right to put the content on hold until the suggested resolution is verified.  Repeated abuse of quality guidelines can lead to cancellation of product / services.

 

In case of repeated abuse the amount paid will be forfeited and no refund request will be entertained.

 

Casper Infosystem reserves the right to monitor / record calls between buyers and sellers for quality checks and monitoring purposes.

 

Non-Personally Identifiable Information (Non-PII): 

Non-Personally Identifiable Information (Non-PII) is information that cannot by itself be used to identify an individual person. Non-PII includes information received from the web browser, operating system, or device, including such things as information about the browser and browser settings, information about the operating system or device, the unique identifier assigned to a device, the web address of a web page visited, the name or type of mobile app, the time and date a web page or app was visited, the address of the referring web page, and other information about a web page or app. It could also include the number of times a particular browser or device has been shown a particular ad, or it may include generic categories about users and their interests (for example, “male flat buyer”). Non-PII also includes information about the precise geographic location of the device, which may be collected when the user of the device permits such collection.

 

 

Use of Non-PII:

In order to provide and improve our Services and to share relevant ads with you, provide interest-based advertising, show ads in a particular sequence, customize ads to a particular geographic region, determine when users respond to ads and reporting aggregated statistics regarding, for example, the effectiveness of online advertising campaigns we use and disclose to our advertising and analytics partners Non-PII that we collect, including cookie data, some log data, and mobile data. We also share anonymous profiles of users who view a property.

 

Opting out of tracking on our services through this link inserts a cookie on the user’s browser. We rely on this cookie to identify an opted-out user. We will not be able to identify an opted out user, if the user

•               Clears the cookie from his/her browser,

•               Uses a different browser, Or

•               Uses a different computer

 

We will discontinue tracking activities for an opted out user. This means that we will not track an opted out user’s behavior or display customized ads to the user. However, an opted out user may be able to view suggestions by us pertaining to marketing, branding or promotional campaigns.

 

 

Mortgage Services:

If you request a mortgage quote using our services, you authorize us to share the personally identifiable information necessary for our partners to deliver the service. They are not permitted to use the information for any other purpose.

 

User-Generated Content:

If you use our user-generated content services, like posting a question, answer or blog on our Website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

 

Protecting Ourselves and Our Users:

We may release personal information when we believe that doing so is appropriate to comply with a legitimate law, regulation, or legal request; to enforce or apply our policies; to initiate, render, bill, and collect for amounts owed to us; to protect our rights or property; to protect the safety of our users; to address fraud, security, or technical issues; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.

 

Mobile Ad Networks and Analytics:

For our mobile products, we use third-party service providers for the limited purpose of helping us analyze your mobile Log Data and location data, so that we can improve and localize our Services, show you relevant advertisements, and study the way our mobile users interact with our Website and Services.

 

 

General Matters

Sale/Merger:

Information about our Users and our Website is a business asset of 36ESTATES. Consequently, information about our Users, including personal information, will be disclosed as part of any merger or acquisition, creation of a separate business to provide the Website, our Services or fulfill products, sale or pledge of company assets as well as in the event of an insolvency, bankruptcy or receivership in which personal information would be transferred as one of the business assets of the company.

 

Disclaimer: 36ESTATES.com is a platform which acts a medium for allowing people having converging interests involving real estate transactions, namely the buyer/tenant and owner/broker.

 

36ESTATES.com is merely a preliminary medium of contact and exchange of information, users are strongly advised to have independent third party verifications (whether marked verified or not) prior to proceeding with any transactions involving real estate. The onus of finding a genuine property, be it for purchase or rental purpose, lies on the user.

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